What is Internal Social Network Management
Some companies have decided to tap into the phenomenon of social networking to create similar networks within their own organizations. While this can do wonders with the way every member of the business communicates with each other, it’s important to have proper and specific rules that pertain to its use.
With the waves created by social networking in how companies do business nowadays, many have also utilized the same principle to develop internal social networks to enhance their in-house communications as well. However, the use of this new medium of communication also requires that companies develop new policies to cover its use.
One concern that may leave you apprehensive about creating an internal social network might be the fear that it could be abused by employees. However, reports have shown that introducing an in-house social network has produced generally positive results.
As long as company policies regarding the use of internal social networks are developed and implemented properly, employees will view such a network as an extension of the workplace, and will try to put their best foot forward. Such policies must specifically tackle the use of the internal social network, and many experts recommend revising existing company rules that govern the use of email, IT resources, and even external social networks. To be on the safe side, it’s a good idea to consult with a lawyer to avoid any legal problems with the policy in the future.
Who’s going to be in charge? Your managers, of course. Since the social network will be for company use, it follows that department heads should be given administrative duties and permissions which they will use for moderating communications and discussions in and pertaining do their respective sections.
While an internal social network can do wonders for your in-house communications, good policies and rules pertaining to its use will be what keep it working like a well-oiled machine.