LG Networks, Inc. Managed Solutions Promotes Customer Service in Mark Lyon Groups’ IT Environment
Online PR News – 02-October-2011 –As one of the most trusted skip trace firm in North America , Dallas-based Mark Lyon Group knows that the key to success in their industry is superior customer service – face-to-face as well as behind-the-scenes. “By having LG Networks, Inc. manage our IT infrastructure; Mark Lyon is able to give the business and business technology the attention it needs” Says Donavan Taylor Managing Director of The Mark Lyon Group.
In 2010, LG Networks was invited to perform an assessment of Mark Lyon’s IT situation. They proposed an aggressive remediation plan that included ensuring the security of their network; standardization of the environment (upgrades and replacements of hardware, software and licenses), as well as their policies and procedures across all offices; management of Mark Lyon’s help desk; and oversight of all day-to-day IT responsibilities.