Remote Network Support: 24×7 Proactive Monitoring
At LG Networks we promise to take care of your network so you can take care of your business. We use our custom remote network support monitoring tools such as MOM and System Center Operations Manager to provide 24×7 proactive support for your business.
Our US-based staff of Helpdesk Technicians can offer your organization 24×7 remote support in a matter of days, providing you world class service and thorough IT managed services and extreme responsiveness at a fraction of the cost than you can do yourself.
Our teams for preventative maintenance, service, active issue troubleshooting, and remote resolution can save your businesses from critical downtime, not to mention the cost avoidance of a traditional office visit. At the first sign of trouble within your business infrastructure our IT staff is immediately notified and begins to respond.
We are notified not only of system failures, but issues well before they occur. For example, we can see CPU or memory utilization out of spec, long running or blocked SQL transactions, disk space running low, unusual event log activity, network saturation, and much more. Our monitoring covers operating systems including Windows and Linux, Active Directory, Microsoft SQL Server, Exchange Server, as well as your backup software to ensure that your backups are succeeding.
Our 24×7 remote network support service covers:
Server Preventative Maintenance
Server Patch Management
Service Pack Installation
External Vulnerability Scanning
Backup Management and Administration
Security Log Analysis
Event Log Monitoring
Escalation to either your internal IT staff when issue is not resolvable from a distance or local staff of our own for on-site service
With our proactive approach, we can maximize your business up-time. Being proactive is the key word in protecting our customers’ business. Feel free to contact us for a free demonstration of our remote network support capabilities.
Need Immediate Emergency Support? Our engineers are standing by to assist you now. Simply call (954) 908-3573
We provide a range of Computer Support, Managed Network Services and IT Consulting in Fort Lauderdale, Miramar, Pompano Beach, Pompano Beach, Coral Springs, Plantation, Davie, Hollywood, Deerfield Beach, and Broward County
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