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Tuesday, December 3rd, 2013

The importance of revenue-cycle management

Posted on: December 3rd, 2013 by
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revenue-cycle managementAre unpaid bills getting out of control in your practice? It may be time to implement a revenue-cycle management program such as that offered by gloStream. Revenue-cycle management, or RCM, is the management of claims, from processing to payment. It’s a lengthy process that includes patient insurance eligibility, collecting co-payment, properly coding claims using ICD-10, making sure payments are collected and addressing denied claims. Ensuring that you’re paid for the work that you do is a significant challenge for most health-care practices, but using technology can help. Various systems can help you keep track of the claims process at every stage, ensuring a steady stream of revenue for your practice. If you need help, consider gloStream. We have a team of professionals including coding experts who are already familiar with the ICD-10 coding system. They will scrutinize claims for completeness before sending them to payers, then dispute and resubmit claims as necessary. They’ll also work with your accounts receivable, too. Remember, denied claims can cause up to 90 percent of missed revenue opportunity, and with ICD-10 regulations, revenue cycle management is only going to get harder - so why not let gloStream help?
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Monday, November 4th, 2013

Leverage technology as a strategic tool

Posted on: November 4th, 2013 by
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gloStream_Nov04_ABecoming a pacesetting medical practice requires you to leverage technology as a tool to provide exceptional care - and gloStream’s gloCare, can help. Unlike competitive offerings, the highly personalized nature of our glocare - a cloud-based service used by thousands of health-care practitioners who want quick and easy access to critical patient information - allows it to be tailored to each practitioner’s individual needs. That’s the case even where there are several doctors in the same office practicing medicine differently. Along with the basics - such as electronic prescribing and scheduling - gloCare includes some unique features. gloCommunity allows doctors to access, download and share content such as templates. gloMobile, a native iPad application, lets doctors and practice staff access patient information and staff resources anywhere, at any time. And, Microsoft Word-based notes allow doctors to capture the rich tapestry of each patient encounter in an easy-to-personalize note that can take on any look and feel without expensive programming. What else makes gloEMR different? On-site training. In fact, we provide on-site training because we know face-to-face encounters are the most effective way to ensure our clients become highly successful electronic health record (EHR) users. If you’re ready to learn more about how gloStream can make your practice smart, focused and agile, contacts us today for a free, no-obligation benchmark.
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Wednesday, October 2nd, 2013

More than an EMR provider

Posted on: October 2nd, 2013 by
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Medical BillingYou may have long known gloStream for its cutting-edge electronic medical records (EMR), gloCare (previously gloEMR) - a powerful yet highly personalized cloud-based EMR and practice-management service. But gloStream is so much more: gloCollect. We do the collection work for you by staffing industry experts, giving them superior technologies and using proven processes. You increase your practice’s collections (and thus revenue). gloConnect. We seamlessly connect your practice to the health-care ecosystem (which includes patients, devices, decision supporters, and communities). You get seamless integration. gloCierge. We walk you through the implementation of HIT, best practices, benchmarking and continuous improvement via a proven process called gloDNA. You achieve your goals with highly personalized service. For health-care providers who want it all, we also offer a comprehensive solution in gloComplete, a medical practice transformation product that includes gloCare, gloCollect, gloConnect and gloCierge. If you are looking for a system that will fit in with your practice while also allowing you to meet the stringent standards being adopted in the coming years, look no further than gloStream. We will work with you to ensure that your systems are exactly what you need. Contact us today to see how we can help.
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Friday, August 30th, 2013

Improve your revenue cycle management with gloStream

Posted on: August 30th, 2013 by
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gloStream_Aug29_AA new study shows that many health-care providers still don’t understand the value of ICD-10, which is understandable: Maintaining control over the entire revenue cycle and ensuring you are paid for the important work that you do is a significant challenge, and with ICD-10 regulations, it’s only going to get harder. gloStream can help, however. With ICD-10, the medical code set was expanded to improve the quality of care with more specific data. Properly used, ICD-10 could lead to performance and outcome measurement, quality improvement, and even higher revenue. Key to successful implementation, however, is proper staffing and training, changes to workflows and any necessary software upgrades. gloStream billing and coding experts and already familiar with the ICD-10 coding system, and they can help you get started. Our revenue cycle management (RCM) team will scrutinize claims for completeness before they are sent to payers, dispute and resubmit claims as necessary, and work your accounts receivable as well. This work lessens the risks of refusals and appeals, allowing for a smoother, quicker payment process—and in the event that claims that go unpaid, our team will communicate with payers on your behalf so that you can spend your time where you should, on patient care. Plus, gloStream only gets paid after you do - a percentage of collections. As a result, we are incentivized to collect all that we can. Contact us today for more information about how our RCM service can help you tackle ICD-10.
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Wednesday, July 31st, 2013

Three things to look for in a practice management offering

Posted on: July 31st, 2013 by
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Healthcare ITRunning a profitable medical practice is more difficult than it’s ever been before, and with ICD-10, meaningful use Stage-2 and payer reforms on the way, it’s only going to get harder. Here are three ways to stay on top of the changes. Obtain insight into your practice. In order to make informed business decisions, you need insight into your practice's financials via in-depth reporting and practice analytics that show your payer mix, accounts receivable status and payment processing activity. Lessen administrative hassles. The tasks associated with processing claims can be challenging, but they’re necessary. These include preparing claims for processing, scrubbing them for completeness, making sure they are processed in a timely manner and following up on outstanding claims. Increase revenue. The number-one way to increase the money you collect and make sure you don't leave any money on the table is to collect, and to do this, you need to process claims in a timely manner and follow up on 100% of your accounts receivable. gloComplete, a complete billing, collections and practice-management offering, can help. With gloComplete, you’ll also have an assigned account manager who will be by your side to help you get more control over your finances and provide ongoing guidance. Your account manager will help you gain insight into your practice's financials via in-depth reporting and practice analytics, prepare claims for processing, scrub them for completeness, make sure they are processed in a timely manner, follow up and collect. Because our experts are highly trained professionals who understand the intricacies Continue reading the story "Three things to look for in a practice management offering"
Wednesday, July 3rd, 2013

Increasing billing in a changing health-care environment

Posted on: July 3rd, 2013 by
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gloStreamThe always changing health-care regulations present plenty of challenges - but also opportunities - for physicians to increase their billings, thanks to the new health-care reform law which includes coverage for a number of preventive care services. Every January, patients’ annual deductibles rise. Often, this stands in the way of patients seeking care, as they don’t want to pay out of pocket for services they don’t consider urgent, such as preventative care. As a result, many practices see a reduction in revenue during the first quarter of every year. With new health-care regulations, insurers are required to cover, at 100 percent, with no deductible, a number of services, including preventive care, routine screenings (including mammograms, colonoscopies, and cholesterol testing), and routine immunizations. Many patients, however, may not know they can obtain these services at no cost to them. It’s your responsibility, then, to reach out to patients and remind them that these services are fully covered and encourage them to make appointments. During slow times for your medical practice, it makes sense to develop reports that identify patients for whom these preventive services are covered. Once these reports are developed, the hard work is done, and you can run them monthly or quarterly to jump-start a patient outreach program. With more and more patients responsible for a larger share of their healthcare expenses, using technology to create these reports and show patients how they can get more for their money is a good way for you to increase billings and improve revenues. While you could Continue reading the story "Increasing billing in a changing health-care environment"
Tuesday, June 4th, 2013

Is your practice management software up to the job?

Posted on: June 4th, 2013 by
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Is your practice management software up to the job?Practice management software runs the business side of a health-care practice, which may include everything from scheduling appointments, through billing insurers and patients, all the way up to to generating reports for analysis. Because the software is so inclusive, selecting the right system is essential—and it isn’t the physician’s job, as is often the case with an electronic medical record (EMR). The task belongs to the office or IT manager in a health-care practice. gloStream’s gloComplete is one such system. A full-service practice management offering, it will help you ensure that you are scheduling, billing and collecting at the highest levels possible—meaning that you are earning more revenue with fewer administrative hassles. gloComplete will also help you gain important insight into your practice. It offers in-depth reporting and analytics that show accounts receivable status, payer mix, payment processing activity, and other key performance indicators. This insight will help you make more informed business decisions.
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Friday, May 10th, 2013

Let’s talk about revenue cycle management

Posted on: May 10th, 2013 by
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Revenue Cycle ManagementOne of the major parts of business is ensuring that you are being paid for services rendered. This can be a painful process; some clients just don't seem to want to pay. There are numerous things you can do to ensure revenue comes in, one essential process to employ is revenue cycle management. While this may sound complicated, the idea is simple: Taking steps to assure that you get paid in a timely fashion. As you likely know, the revenue cycle starts long before you see a patient. It actually begins when the patient calls to make an appointment, at which time you must capture crucial information, including the patient's name, contact information and, insurance number or policy information. The cycle continues throughout the appointment and doesn’t end until the balance on the patient’s account is zero; they have paid their bill. As you might have guessed data gathering is essential to successful revenue cycle management. In many countries, the largest part of this cycle, and the most important data needed revolves around a patient's insurance. This information needs to be gathered and verified before his or her appointment. You may feel you simply don't have the time to spend making phone calls, faxes or even emails to verify insurance before the patient arrives. This is really a crucial step that can't be skipped, if you do miss this step, you have to verify insurance when the patient checks in, and that’s inefficient because it adds to the amount of time Continue reading the story "Let’s talk about revenue cycle management"
Tuesday, May 7th, 2013

Secure your data with gloEMR

Posted on: May 7th, 2013 by
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Data SecurityNinety-four percent of healthcare organizations suffered at least one data breach in 2011 and 2012, according to a recent study on patient privacy and data security - a statistic that illustrates how important a secure electronic medical record (EMR) is to any health-care organization. The study, conducted by the Ponemon Institute, also found that 45 percent of these organizations actually experienced more than five data breaches in 2011 and 2012. Common causes of breaches included technology glitches, lost devices, employee and third-party error, and even criminal attacks—and the Ponemon Institute estimates they cost the U.S. health care industry $7 billion each year. With gloCare, gloStream’s flagship product, you can rest easy knowing you won’t become a statistic. With gloCare, integration between gloCare and other third-party best-of-breed applications is handled through a standards-based HL7 protocol, providing secure remote access to patient records. gloCare 6.0 is ONC-ATCB certified, and gloStream was one of the very first EMR companies to put a product through the certification testing process. What this means for your organization is that your system is protected by some of the most powerful security standards and tools in the industry. If you are worried about the security of your essential files, contact us today to see how can help prevent you from data breaches.
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